Southern Music Centre Pty Ltd Security Policy

Southern Music Centre Pty Ltd Security Policy

Southern Music uses the Shopify Payment Gateway for its online credit card transactions. Shopify processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Shopify gateway are secured payments.

For further details regarding the Shopify Information Security Policy follow this link _

Southern Music Centre Pty Ltd Refund & Returns Policy

We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem.
This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it;
  • is unsafe;
  • is significantly different from the sample or description; or
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt. If in doubt, please refer to the ACCC website for your rights as a consumer.
All warranties are minimum 12 months from date of sale except where specified in the product description.